Relationship Banking Associate

JPMorgan Chase; Saint Joseph (MI); On-site; USD 40,000 - 60,000; Full time

Job summary

JPMorgan Chase in the United States seeks an Associate Banker to represent our brand with hospitality, delivering banking solutions and technology-enabled service. You will help clients achieve their financial goals by building trusted relationships and guiding them through accounts and digital tools.

In this role you will support branch operations, adhere to policies, and collaborate with team members to provide consistent, high-quality service across all client interactions.

Qualifications

• Client service experience or comparable experience.
• Strong communication and interpersonal skills.
• Ability to work in a team and adapt to a fast-paced environment.
• Willingness to learn banking products and technology tools.
• Commitment to following policies and regulatory requirements.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service to clients entering the branch.
• Open new accounts and service existing ones while complying with policies and regulations.
• Assist clients with day-to-day banking and digital tools like mobile and online platforms.
• Build trusted relationships by listening, asking questions, and offering appropriate solutions.
• Support branch operations and cash handling in adherence to security procedures.

Skills

Client service experience

Excellent communication

Problem solving

Team collaboration

Technology fluency

Education

High school diploma or GED equivalent

Job description

JPMorgan Chase in the United States seeks an Associate Banker to represent our brand with hospitality, delivering banking solutions and technology-enabled service. You will help clients achieve their financial goals by building trusted relationships and guiding them through accounts and digital tools.

In this role you will support branch operations, adhere to policies, and collaborate with team members to provide consistent, high-quality service across all client interactions.