Client-Focused Banking Associate

JPMorgan Chase & Co.; Des Moines (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker to deliver hospitality-driven client service and act as a trusted advisor within the branch network.

You will greet clients, educate them on products and digital tools, and support daily banking needs to help clients reach their financial goals. In this role, you will collaborate with teammates to provide seamless service, open new accounts, and ensure compliance with policies and regulatory requirements, all while leveraging Chase’s technology

Qualifications

• Demonstrated ability to deliver attentive, hospitality-focused service to clients.
• Build trusted client relationships and understand client needs.
• Strong communication and listening skills to educate clients on products.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and maintenance; assist with opening new accounts.
• Educate clients on day-to-day banking and self-service options (apps, ATMs).
• Build relationships by listening, asking questions, and collaborating with team.
• Perform branch operations and adhere to bank policies and procedures.

Skills

Client service excellence

Relationship building

Effective communication

Team collaboration

Technology proficiency

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Banker to deliver hospitality-driven client service and act as a trusted advisor within the branch network.

You will greet clients, educate them on products and digital tools, and support daily banking needs to help clients reach their financial goals. In this role, you will collaborate with teammates to provide seamless service, open new accounts, and ensure compliance with policies and regulatory requirements, all while leveraging Chase’s technology