Client Experience Banker

JPMorganChase; Huntington Beach (CA); On-site; USD 42,000 - 60,000; Full time

Job summary

JPMorganChase Chase in the United States seeks an Associate Banker to deliver hospitality, help clients with accounts, and promote digital banking solutions. You will build trusted client relationships and partner with the branch team to meet financial goals.

The role emphasizes welcoming service, accurate account openings, and adherence to banking regulations, with opportunity to grow within Consumer & Community Banking.

Qualifications

• Client service experience or comparable experience.
• Ability to greet clients and deliver attentive service in a branch.
• Willingness to learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and opening of new accounts while following policies.
• Educate clients on day-to-day banking and digital self-service tools.
• Build relationships by listening, asking questions, and leveraging team resources.
• Handle branch operations and cash devices in accordance with policies.

Skills

Customer service

Cash handling

Relationship building

Tech literacy

Sales orientation

Education

High school diploma or GED

Job description

JPMorganChase Chase in the United States seeks an Associate Banker to deliver hospitality, help clients with accounts, and promote digital banking solutions. You will build trusted client relationships and partner with the branch team to meet financial goals.

The role emphasizes welcoming service, accurate account openings, and adherence to banking regulations, with opportunity to grow within Consumer & Community Banking.