Relationship Banking Associate

JPMorgan Chase & Co.; Mentor (OH); On-site; USD 42,000 - 52,000; Full time

Job summary

JPMorgan Chase & Co. in Mentor, OH seeks an Associate Banker to deliver exceptional client experiences at our branch.

You will represent the bank's brand with hospitality, provide account servicing, and help clients achieve their financial goals through a friendly, knowledgeable approach. In this role you will greet clients, open new accounts, guide technology solutions like Chase Mobile App and online banking, and collaborate with team members to ensure seamless service while adhering to bank

Qualifications

• Put clients first and deliver attentive, friendly service.
• Build trusted relationships with clients.
• Engage clients and communicate clearly to understand and help.
• Resolve client issues quickly with attention to detail.
• Elevate the client experience by working with the team to deliver seamless service.
• Learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them through the branch experience.
• Provide account servicing and maintenance, and assist with opening new accounts while adhering to policies and regulatory requirements.
• Educate clients on day-to-day banking and digital tools like Chase Mobile App and online banking.
• Build trusted relationships by listening, asking questions, and collaborating with the team to meet financial goals.
• Support branch operations, including cash handling and devices, in compliance with bank policies.

Skills

Client service experience

Relationship building

Effective communication

Teamwork

Attention to detail

Product knowledge learning

Learning technology solutions

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Mentor, OH seeks an Associate Banker to deliver exceptional client experiences at our branch.

You will represent the bank's brand with hospitality, provide account servicing, and help clients achieve their financial goals through a friendly, knowledgeable approach. In this role you will greet clients, open new accounts, guide technology solutions like Chase Mobile App and online banking, and collaborate with team members to ensure seamless service while adhering to bank