Client-Focused Banking Associate

JPMorganChase; Wadsworth (OH); On-site; USD 38,000 - 54,000; Full time

Job summary

JPMorgan Chase in Ohio is seeking an Associate Banker to deliver exceptional hospitality and client service while utilizing the latest banking technology to meet customers' financial goals.

You will greet clients, open accounts, and guide them through digital tools like the Chase Mobile App and Chase.com, ensuring a seamless experience across channels. The role emphasizes trust, empathy, and teamwork within the branch.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Ability to engage clients and communicate clearly.

Responsibilities

• Create a welcoming environment by delivering attentive and friendly service at the branch entry.
• Exceed client expectations by servicing accounts and opening new ones while following policies and regulations.
• Educate clients on day-to-day banking with Chase Mobile App, Chase.com, and ATMs.
• Build relationships with clients by listening, asking questions, and offering product solutions.
• Perform branch operations, including cash handling and vault/ATM duties in line with policies.

Skills

Client service

Relationship building

Communication skills

Problem solving

Team collaboration

Education

High School diploma or GED

Job description

JPMorgan Chase in Ohio is seeking an Associate Banker to deliver exceptional hospitality and client service while utilizing the latest banking technology to meet customers' financial goals.

You will greet clients, open accounts, and guide them through digital tools like the Chase Mobile App and Chase.com, ensuring a seamless experience across channels. The role emphasizes trust, empathy, and teamwork within the branch.