Relationship Banking Associate - Client-Centric & Tech-Savvy

JPMorganChase; Akron (OH); On-site; USD 38,000 - 52,000; Full time

Job summary

JPMorgan Chase in Akron, OH is seeking an Associate Banker to deliver exceptional client experiences and build trusted relationships. You will greet clients, open accounts, assist with everyday banking, and guide customers through technology tools like Chase Mobile App and Chase.com.

The role emphasizes attentive service, adherence to policies, and collaboration with branch teammates to help clients reach their financial goals. High school diploma or GED required.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed their expectations.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand their needs.
• Ability to quickly learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients as they enter the branch and managing lobby flow.
• Provide account servicing, maintenance, and opening new accounts while following policies and regulations.
• Educate clients on day-to-day banking and technology self-service options (Chase Mobile App, Chase.com, ATMs).
• Build meaningful relationships by listening, asking questions, and sharing product knowledge to help clients achieve financial goals.
• Perform branch operations including cash handling and vault/ATM duties in compliance with procedures.

Skills

Client service experience

Relationship building

Communication skills

Problem solving

Team collaboration

Product knowledge learning

Cash handling

Education

High school diploma or GED

Job description

JPMorgan Chase in Akron, OH is seeking an Associate Banker to deliver exceptional client experiences and build trusted relationships. You will greet clients, open accounts, assist with everyday banking, and guide customers through technology tools like Chase Mobile App and Chase.com.

The role emphasizes attentive service, adherence to policies, and collaboration with branch teammates to help clients reach their financial goals. High school diploma or GED required.