Client-First Banking Associate & Relationship Builder

JPMorgan Chase & Co.; Mentor-on-the-Lake (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

JPMorgan Chase & Co. seeks an Associate Banker in Mentor-on-the-Lake, OH to welcome clients and build trusted relationships using Chase’s latest banking solutions. You will help clients achieve their financial goals with friendly, attentive service.

Responsibilities include opening accounts, servicing existing ones, guiding clients through Chase Mobile and Chase.com, and collaborating with the branch team to ensure seamless service delivery.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Ability to engage clients and communicate clearly.
• Ability to resolve client issues with attention to detail.
• Ability to work collaboratively with branch team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Exceed client expectations by servicing accounts and opening new accounts.
• Educate clients on day-to-day banking transactions and digital tooling.
• Build relationships through active listening and empathetic service.
• Perform branch operations, including handling cash devices per policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Learning new products

Detail orientation

Education

High school diploma / GED

Job description

JPMorgan Chase & Co. seeks an Associate Banker in Mentor-on-the-Lake, OH to welcome clients and build trusted relationships using Chase’s latest banking solutions. You will help clients achieve their financial goals with friendly, attentive service.

Responsibilities include opening accounts, servicing existing ones, guiding clients through Chase Mobile and Chase.com, and collaborating with the branch team to ensure seamless service delivery.