Relationship Banking Associate

TD Bank Group; Melrose (MA); On-site; USD 30,000 - 38,000; Full time

Job summary

TD Bank Group in Melrose, MA is seeking an entry-level Client Service Associate to deliver everyday banking with accuracy and care. You will greet clients, open basic accounts, handle teller transactions, and connect customers to specialists while upholding TD's risk and regulatory standards.

The role emphasizes relationship-based service, effective communication, and the ability to work evenings and weekends as needed.

Qualifications

• High school diploma or GED required or equivalent.
• Excellent communication and interpersonal skills.
• Cash handling experience preferred; customer-facing experience valued.

Responsibilities

• Orchestrates the overall client experience by managing client flow and inquiries.
• Serves as a hospitality ambassador, delivering relationships-driven service.
• Educates clients on banking products and digital capabilities to meet their goals.

Skills

Customer service

Communication

Cash handling

Problem solving

Microsoft Office

Education

High school diploma or GED

Notary License preferred

Tools

Microsoft Office

Job description

TD Bank Group in Melrose, MA is seeking an entry-level Client Service Associate to deliver everyday banking with accuracy and care. You will greet clients, open basic accounts, handle teller transactions, and connect customers to specialists while upholding TD's risk and regulatory standards.

The role emphasizes relationship-based service, effective communication, and the ability to work evenings and weekends as needed.