Relationship Banking Associate

TD Bank Group (TD); Boston (MA); On-site; USD 3,279,000 - 4,271,000; Full time

Job summary

TD Bank in Boston is seeking a customer-focused associate to deliver everyday banking and support consumer product needs by building relationships with accuracy, confidence and care.

You will be the first point of contact for clients, guiding them through transactions, educating them on digital tools, and connecting them with specialists as needed while upholding risk and regulatory standards.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of client-facing experience.
• Cash-handling experience preferred.
• Ability to work evenings, weekends and holidays.

Responsibilities

• Greet and assist clients, manage flow, and respond to inquiries.
• Execute everyday banking transactions with accuracy.
• Educate clients on products and digital capabilities.
• Refer clients to specialists when needed.
• Support risk and regulatory standards in daily work.
• Maintain data integrity and AML compliance.

Skills

Customer service

Communication

Problem solving

Teamwork

Adaptability

Education

High school diploma or GED

Notary License preferred

Tools

Microsoft Office

Job description

TD Bank in Boston is seeking a customer-focused associate to deliver everyday banking and support consumer product needs by building relationships with accuracy, confidence and care.

You will be the first point of contact for clients, guiding them through transactions, educating them on digital tools, and connecting them with specialists as needed while upholding risk and regulatory standards.