Relationship Banking Advisor

Santander Consumer USA Inc.; Rocky Hill (CT); On-site; USD 32,000 - 51,000; Full time

Job summary

Webster Bank, a division of Santander Bank, N.A., seeks a Relationship Banker I to serve Banking Center customers, process transactions, and help the team reach sales, service, and operations goals. You will use needs-based conversations to learn customer financial needs and build trust.

This role requires 3–4 years of customer service and banking sales experience, a flexible schedule, and strong product knowledge.

Qualifications

• 3-4 years of customer service and needs-based banking sales experience.
• Flexible and rotating schedule; may require weekends; travel between Banking Centers.
• Self-starter and highly motivated.
• Working knowledge of all products and services.
• Keeps current with all systems used for branch transaction processing.
• Strong customer service skills and ability to support teamwork.

Responsibilities

• Responds to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available.
• Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships.
• Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions.
• Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center’s growth and profitability objectives.
• Expected to achieve/ exceed both individual and team goals in sales, service and operations.
• Maintains compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.

Skills

Customer service

Sales

Flexibility

Travel

Self-motivated

Product knowledge

Teamwork

Education

HS Diploma / GED

Associate or Bachelor's degree

Job description

Webster Bank, a division of Santander Bank, N.A., seeks a Relationship Banker I to serve Banking Center customers, process transactions, and help the team reach sales, service, and operations goals. You will use needs-based conversations to learn customer financial needs and build trust.

This role requires 3–4 years of customer service and banking sales experience, a flexible schedule, and strong product knowledge.