Relationship Banker II: Growth & Leadership in Banking

Santander US; Hartford (CT); Presencial; USD 35.000 - 58.000; Jornada completa

Descripción de la vacante

Webster Bank, a division of Santander Bank, N.A., seeks a Relationship Banker II to service Banking Center customers, drive sales, and support operations while learning customer financial needs and building strong client relationships.

The role requires customer service and sales experience, supervisory aptitude, and knowledge of bank products, with flexibility for a rotating schedule and potential travel between Banking Centers.

Formación

• 3-4 years customer service and needs-based banking sales experience preferred
• 0-2 years supervisory experience preferred
• Demonstrated success in leading, coaching, and motivating.
• Working knowledge of all products and services.

Responsabilidades

• Responds to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available.
• Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships.
• Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions.
• Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center’s growth and profitability objectives.
• Expected to achieve/ exceed both individual and team goals in sales, service and operations.
• Maintains compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.
• Assist with supervision of banking center colleagues offering coaching support to fellow bankers. Act as a role model and help onboard new bankers.

Conocimientos

Customer service

Sales experience

Needs-based banking

Supervisory ability

Communication skills

Team coaching

Educación

GED

Associates degree

Bachelor's degree

Descripción del empleo

Webster Bank, a division of Santander Bank, N.A., seeks a Relationship Banker II to service Banking Center customers, drive sales, and support operations while learning customer financial needs and building strong client relationships.

The role requires customer service and sales experience, supervisory aptitude, and knowledge of bank products, with flexibility for a rotating schedule and potential travel between Banking Centers.