Relationship Banker I: Grow Relationships & Drive Sales

Santander US; New Rochelle (NY); On-site; USD 32,000 - 51,000; Full time

Job summary

Webster Bank, a division of Santander Bank, N.A., seeks a Relationship Banker I to serve Banking Center customers, process everyday financial transactions, and help meet sales and service goals. You will build trust, uncover financial needs, and partner with business segments to drive growth.

The role requires strong communication, flexibility with scheduling, and a customer‑centric approach. Base pay ranges from $32,250 to $51,000, with opportunities for advancement and professional development.

Qualifications

• 3–4 years customer service and needs-based banking sales experience preferred
• Flexible and/or rotating schedule; may require Saturdays, Sundays and extended hours; travel may be required to alternate Banking Centers
• Self‑starter and highly motivated
• Working knowledge of all products and services
• Keeps current with all systems used for branch transaction processing
• Demonstrates strong customer service skills and the ability to support teamwork

Responsibilities

• Respond to customers’ needs in an accurate and timely fashion, capitalizing on resources and tools available
• Evaluate needs of clients and offer appropriate financial products and services, through needs‑based conversations, to build and deepen relationships
• Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions
• Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center’s growth and profitability objectives
• Expected to achieve/exceed both individual and team goals in sales, service and operations
• Maintain compliance with Federal and State regulations as well as bank policies and procedures

Skills

Customer service

Sales experience

Needs-based banking

Education

H.S. Diploma or GED

Associates or Bachelor's - Preferred

Tools

Banking software

Job description

Webster Bank, a division of Santander Bank, N.A., seeks a Relationship Banker I to serve Banking Center customers, process everyday financial transactions, and help meet sales and service goals. You will build trust, uncover financial needs, and partner with business segments to drive growth.

The role requires strong communication, flexibility with scheduling, and a customer‑centric approach. Base pay ranges from $32,250 to $51,000, with opportunities for advancement and professional development.