Relationship Banker: Trusted Advisory and Sales Growth

Santander Consumer USA Inc.; Nanuet (NY); On-site; USD 32,000 - 51,000; Full time

Job summary

Webster Bank, a division of Santander Bank, N.A., is seeking a Relationship Banker I to support customer-focused sales and service. You will handle routine transactions, assess client needs, and offer suitable financial products while building trusted relationships across the branch network.

The role emphasizes flexible scheduling, strong service skills, and teamwork to drive branch growth and performance. Prior banking experience is preferred, with a focus on customer satisfaction and compliant

Qualifications

• 3-4 years customer service and needs-based banking sales experience preferred
• Ability to work a flexible and/or rotating schedule. May be required to work Saturdays, Sundays and extended hours. Travel may be required to alternate Banking Centers.
• Self-starter and highly motivated.
• Working knowledge of all products and services.
• Keeps current with all systems used for branch transaction processing.
• Demonstrates strong customer service skills and the ability to support teamwork, creating a positive working environment.

Responsibilities

• Responds to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available.
• Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships.
• Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions.
• Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center’s growth and profitability objectives.
• Expected to achieve/ exceed both individual and team goals in sales, service and operations.
• Maintains compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.

Skills

Customer service

Needs-based banking sales

Flexible schedule

Strong communication

Education

HS Diploma or GED

Associates/Bachelor's preferred

Job description

Webster Bank, a division of Santander Bank, N.A., is seeking a Relationship Banker I to support customer-focused sales and service. You will handle routine transactions, assess client needs, and offer suitable financial products while building trusted relationships across the branch network.

The role emphasizes flexible scheduling, strong service skills, and teamwork to drive branch growth and performance. Prior banking experience is preferred, with a focus on customer satisfaction and compliant