Relationship Banker I: Grow Relationships & Drive Sales

Santander Consumer USA Inc.; Seymour (CT); On-site; USD 32,000 - 51,000; Full time

Job summary

Webster Bank, a division of Santander Bank, N.A., seeks a Relationship Banker I to serve Banking Center customers and assist the team in achieving sales, service, and operation goals. The role processes customer financial transactions in line with bank rules and delivers quality service while building trusted relationships.

You will engage customers to identify financial needs, promote appropriate products, and collaborate with business segments to drive growth.

Qualifications

• 3-4 years customer service and needs-based banking sales experience preferred
• Flexible and/or rotating schedule; may require weekends and extended hours; travel may be required to alternate Banking Centers
• Self-starter and highly motivated; working knowledge of all products and services

Responsibilities

• Responds to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available.
• Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships.
• Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions.
• Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center’s growth and profitability objectives.
• Expected to achieve/ exceed both individual and team goals in sales, service and operations.
• Maintains compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.

Skills

Customer service

Sales experience

Needs-based banking

Communication

Education

H.S. Diploma or GED

Associates or Bachelor's degree

Job description

Webster Bank, a division of Santander Bank, N.A., seeks a Relationship Banker I to serve Banking Center customers and assist the team in achieving sales, service, and operation goals. The role processes customer financial transactions in line with bank rules and delivers quality service while building trusted relationships.

You will engage customers to identify financial needs, promote appropriate products, and collaborate with business segments to drive growth.