Relationship Banker I — Flexible Schedule & Growth

Banco Santander (Brasil); Somerset (MA); Presencial; GBP 24.000 - 38.000; Jornada completa

Descripción de la vacante

Webster Bank, a division of Santander Bank, N.A., is seeking a Banking Center Relationship Banker I to serve customers and support the team in achieving sales, service, and operations goals. You will process customer financial transactions, learn customer needs, build trust, and pursue opportunities to cross-sell financial products while delivering outstanding service across Banking Centers.

Strong communication, active listening, and compliance with banking regulations are essential.

Formación

• 3-4 years customer service and needs-based banking sales experience preferred
• Ability to work a flexible and/or rotating schedule, including weekends and extended hours
• Travel may be required to alternate Banking Centers
• Self-starter and highly motivated
• Working knowledge of all products and services

Responsabilidades

• Responds to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available.
• Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships.
• Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions.
• Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center's growth and profitability objectives.
• Expected to achieve/ exceed both individual and team goals in sales, service and operations.
• Maintains compliance with Federal and State regulations as well as bank policies and procedures. Meet/exceed branch audits and operations evaluation requirements.

Conocimientos

Customer service

Sales skills

Communication

Needs-based banking

Educación

High School Diploma or GED

Associate or Bachelor's degree

Descripción del empleo

Webster Bank, a division of Santander Bank, N.A., is seeking a Banking Center Relationship Banker I to serve customers and support the team in achieving sales, service, and operations goals. You will process customer financial transactions, learn customer needs, build trust, and pursue opportunities to cross-sell financial products while delivering outstanding service across Banking Centers.

Strong communication, active listening, and compliance with banking regulations are essential.