Relationship Banker II: Growth, Coaching & Sales

Santander Consumer USA Inc.; Town of Huntington (NY); Vor Ort; USD 35.000 - 58.000; Vollzeit

Zusammenfassung

Webster Bank, a division of Santander Bank, N.A., is seeking a Relationship Banker II to provide services for Banking Center customers and support the team in achieving sales, service, and operations goals.

The role requires handling customer financial transactions, building trust through needs-based conversations, and developing partnerships across business segments. Knowledge of products, coaching, and compliance are essential.

Qualifikationen

• 3-4 years customer service and needs-based banking sales experience preferred.
• 0-2 years supervisory experience preferred.
• Demonstrated success in leading, coaching, and motivating.
• Working knowledge of all products and services.
• Keeps current with all systems used for branch transaction processing.
• Demonstrates strong customer service skills and the ability to support teamwork.

Aufgaben

• Responds to customers' needs in an accurate and timely fashion, capitalizing on resources and tools available.
• Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships.
• Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions.
• Support segmentation strategy by implementing sales, retention, and other bank initiatives to execute Banking Center’s growth and profitability objectives.
• Expected to achieve/exceed both individual and team goals in sales, service and operations.
• Maintains compliance with Federal and State regulations as well as bank policies and procedures.
• Assist with supervision of banking center colleagues offering coaching support to fellow bankers.

Kenntnisse

Customer service

Sales experience

Team supervision

Product knowledge

Ausbildung

H.S. Diploma or GED

Advanced degrees

Tools

Banking software

Jobbeschreibung

Webster Bank, a division of Santander Bank, N.A., is seeking a Relationship Banker II to provide services for Banking Center customers and support the team in achieving sales, service, and operations goals.

The role requires handling customer financial transactions, building trust through needs-based conversations, and developing partnerships across business segments. Knowledge of products, coaching, and compliance are essential.