Relationship Banker - Tech-Savvy, Client-First

JPMorgan Chase; Sunbury (OH); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

On-site health & wellness centers

Retirement savings plan

Backup childcare

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorgan Chase in Sunbury, OH, seeks an Associate Banker to deliver exceptional client experiences, open accounts, and guide customers through digital banking tools. You will greet clients, manage lobby flow, and support daily branch operations with accuracy and care.

The role emphasizes relationship-building, knowledge of products, and collaboration with team members to help clients reach their financial goals.

Qualifications

• Ability to put clients first and deliver attentive, friendly service.
• Ability to build trusted relationships with clients.
• Ability to engage clients and understand needs.
• Ability to resolve client issues with attention to detail.
• Ability to collaborate with team to deliver seamless service.
• Ability to quickly learn products, services, and procedures.
• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed expectations by servicing accounts and opening new accounts while following policies and regulations.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations including cash devices while adhering to bank policies.

Skills

Client relations

Communication

Problem solving

Teamwork

Technology literacy

Cash handling

Education

High school diploma or GED

Tools

Chase Mobile App

ATM usage

Job description

JPMorgan Chase in Sunbury, OH, seeks an Associate Banker to deliver exceptional client experiences, open accounts, and guide customers through digital banking tools. You will greet clients, manage lobby flow, and support daily branch operations with accuracy and care.

The role emphasizes relationship-building, knowledge of products, and collaboration with team members to help clients reach their financial goals.