Client-First Banker: Build Relationships & Tech Solutions

JPMorgan Chase; Warren (OH); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health care coverage

Retirement savings plan

Tuition reimbursement

Job summary

JPMorgan Chase is seeking an Associate Banker to help clients with everyday banking needs and deliver exceptional service at the Warren, OH branch. You will welcome clients, explain products, and use digital tools to support financial goals.

As part of a collaborative branch team, you will build trusted relationships, process routine transactions, open accounts, and stay compliant with bank policies while providing a welcoming, high-touch experience.

Qualifications

• High school diploma or GED equivalent.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships.
• Ability to engage clients and anticipate needs.
• Ability to resolve client issues with attention to detail.
• Ability to work collaboratively as a team.
• Ability to quickly learn products, services, and procedures.
• Client service experience or comparable experience.
• Strong desire to influence, educate, and connect customers to technology solutions.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and provide account servicing while following policies and regulations.
• Educate clients on day-to-day banking and digital self-service options.
• Build relationships by listening, asking questions, and collaborating with branch team.
• Perform branch operations including cash devices while adhering to policies.

Skills

Client service

Relationship building

Communication

Attention to detail

Team collaboration

Technology literacy

Education

High School diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

JPMorgan Chase is seeking an Associate Banker to help clients with everyday banking needs and deliver exceptional service at the Warren, OH branch. You will welcome clients, explain products, and use digital tools to support financial goals.

As part of a collaborative branch team, you will build trusted relationships, process routine transactions, open accounts, and stay compliant with bank policies while providing a welcoming, high-touch experience.