Client-First Banker: Tech-Savvy Relationship Builder

JPMorgan Chase; Dayton (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker in Dayton, OH, to deliver welcoming, attentive service and leverage modern banking solutions. You will greet clients, open new accounts, and guide customers through digital tools like Chase Mobile App and Chase.com to meet their financial goals.

You will build trusted relationships, listen actively, and collaborate with team members to provide seamless service. This role emphasizes accuracy, regulatory awareness, and a genuine commitment to client

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Ability to engage clients - communicating clearly and politely to understand and help, anticipating client needs.
• Ability to quickly and effectively resolve client issues with attention to detail.
• Ability to elevate the client experience - working collaboratively as a team to deliver seamless service with care and sincerity.
• Ability to quickly and accurately learn products, services, and procedures.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Exceed client expectations by servicing accounts and opening new accounts while following policies and regulatory requirements.
• Educate clients on day-to-day banking and using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and collaborating with branch team to meet financial goals.
• Perform branch operations, including cash devices, while adhering to bank policies and procedures.

Skills

Client service experience

Relationship building

Effective communication

Team collaboration

Education

High school diploma or GED

Job description

JPMorgan Chase is seeking an Associate Banker in Dayton, OH, to deliver welcoming, attentive service and leverage modern banking solutions. You will greet clients, open new accounts, and guide customers through digital tools like Chase Mobile App and Chase.com to meet their financial goals.

You will build trusted relationships, listen actively, and collaborate with team members to provide seamless service. This role emphasizes accuracy, regulatory awareness, and a genuine commitment to client