Client-Focused Banker | Build Relationships & Tech Solutions

JPMorganChase; Mount Sterling (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker in Ohio to welcome clients, deliver attentive service, and promote its digital banking tools. You will build trusted client relationships, explain products, and help clients meet their financial goals.

You’ll operate in a branch, greet customers, assist with new accounts, and support daily banking needs while complying with policies. The role emphasizes teamwork, empathy, and a passion for delivering a superior client experience.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Strong communication and interpersonal skills.
• Ability to learn products, services, and procedures quickly.
• HS diploma or GED required.

Responsibilities

• Create a welcoming environment and greet clients to manage lobby flow and meetings.
• Provide account servicing, open new accounts, and comply with policies.
• Educate clients on day-to-day banking and digital tools like Chase Mobile App and Chase.com.
• Build relationships through active listening and collaboration with branch teammates.
• Perform branch operations including cash devices in accordance with policies.

Skills

Client service

Relationship building

Communication

Team collaboration

Problem solving

Tech-savvy

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

ATMs

Job description

JPMorgan Chase is seeking an Associate Banker in Ohio to welcome clients, deliver attentive service, and promote its digital banking tools. You will build trusted client relationships, explain products, and help clients meet their financial goals.

You’ll operate in a branch, greet customers, assist with new accounts, and support daily banking needs while complying with policies. The role emphasizes teamwork, empathy, and a passion for delivering a superior client experience.