Relationship Banker: Elevate Client Experience & Tech

JPMorgan Chase Bank, N.A.; Venice (FL); On-site; USD 39,000 - 52,000; Full time

Job summary

JPMorgan Chase Bank, N.A. is seeking an Associate Banker to represent the Chase brand and deliver exceptional client experiences in a branch setting. You will greet clients, assist with transactions, open accounts, and promote digital tools to enhance their banking experience.

The role emphasizes building trusted relationships, listening to client needs, and collaborating with a team of experts to help clients reach their financial goals through a mix of in-person and digital solutions.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.
• Ability to greet clients and deliver welcoming service.

Responsibilities

• Create a welcoming environment by greeting clients entering the branch and managing lobby flow.
• Exceed client expectations by assisting with day-to-day transactions and opening new accounts.
• Educate clients on digital self-service options like Chase Mobile App, Chase.com, and ATMs.
• Build meaningful relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations, including cash devices, while following bank policies.

Skills

Client service

Relationship building

Communications

Education

High school diploma or GED equivalent

Job description

JPMorgan Chase Bank, N.A. is seeking an Associate Banker to represent the Chase brand and deliver exceptional client experiences in a branch setting. You will greet clients, assist with transactions, open accounts, and promote digital tools to enhance their banking experience.

The role emphasizes building trusted relationships, listening to client needs, and collaborating with a team of experts to help clients reach their financial goals through a mix of in-person and digital solutions.