Relationship Banker: Sales, Service & Growth

F.N.B. Corporation; Sewickley (Allegheny County); On-site; USD 42,000 - 66,000; Full time

Job summary

F.N.B. Corporation is seeking a Relationship Banker in the Sewickley market to deliver customer-centric banking experiences. You will handle everyday consumer transactions, assist with accounts, and refer customers to lending and digital products.

Responsibilities include greeting customers, identifying needs, meeting sales goals, and maintaining data quality using branch technology. Travel to multiple market locations may be required.

Qualifications

• Excellent customer service skills
• Excellent communication skills, both written and verbal
• Excellent organizational, analytical and interpersonal skills
• Detail-oriented
• Ability to use a personal computer and job-related software
• MS Word - Basic Level
• MS Excel - Intermediate Level
• MS PowerPoint - Basic Level
• Experience in a related position
• Knowledge of banking policies, procedures consumer products and services
• Sales and customer service skills

Responsibilities

• Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling.
• Make appropriate recommendations in the selling and cross-selling of Bank products and services.
• Identifies and achieves individual weekly sales/referral goals set by the Branch Manager.
• Incorporate FNB digital products and services into customer interactions.
• Using FNB approved branch technology, input and maintain data quality for referrals, customers, and applicants.
• Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
• Performs routine operational duties, including traditional teller transactions and other operational tasks.
• Performs other related duties and projects as assigned.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program.
• F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines.

Skills

Customer service

Communication

Organizational/analytical/interperson

Detail-oriented

PC & software

MS Word (Basic)

MS Excel (Intermediate)

MS PowerPoint (Basic)

Related position experience

Banking policies & services

Sales & customer service

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

F.N.B. Corporation is seeking a Relationship Banker in the Sewickley market to deliver customer-centric banking experiences. You will handle everyday consumer transactions, assist with accounts, and refer customers to lending and digital products.

Responsibilities include greeting customers, identifying needs, meeting sales goals, and maintaining data quality using branch technology. Travel to multiple market locations may be required.