Relationship Banker: Sales & Service Expert

F.N.B. Corporation; New Castle (PA); On-site; USD 42,000 - 60,000; Full time

Job summary

F.N.B. Corporation is seeking a Relationship Banker for our Retail team in New Castle, PA. You will develop proficiency in consumer banking transactions, account servicing, and lending while executing branch leads under supervision.

You will greet customers, identify needs, cross-sell bank products, and refer opportunities, leveraging digital tools and maintaining data quality. This role may require travel between market locations.

Qualifications

• High School diploma or GED required.
• 0 years of job-related experience.
• Excellent customer service and communication skills.
• Knowledge of banking policies and consumer products.
• Sales and referral skills.
• Ability to operate a PC and banking software.

Responsibilities

• Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling.
• Input and maintain data quality for referrals, customers, and applicants using branch technology.
• Complete and lifecycle of all new and existing relationships according to consumer bank standards.
• Perform routine teller transactions and other operational tasks.
• Work to meet weekly sales/referral goals as directed by the Branch Manager.
• Uphold risk management and comply with regulatory laws.

Job description

F.N.B. Corporation is seeking a Relationship Banker for our Retail team in New Castle, PA. You will develop proficiency in consumer banking transactions, account servicing, and lending while executing branch leads under supervision.

You will greet customers, identify needs, cross-sell bank products, and refer opportunities, leveraging digital tools and maintaining data quality. This role may require travel between market locations.