Relationship Banker: Build Client Relationships & Cross-Sell

FNB Corporation; New Castle (PA); On-site; USD 32,000 - 45,000; Full time

Job summary

F.N.B. Corporation in New Castle, PA seeks a Relationship Banker to develop proficiency in basic consumer banking, account servicing, and lending. The role focuses on executing branch leads, handling customer transactions, and converting interactions into qualified referrals while upholding FNB policies and Core Values.

The position may require working at multiple market locations, emphasizing excellent service and building lasting customer relationships across the branch network.

Qualifications

• High School diploma or GED required.
• 0 years of related experience required.
• Strong customer service and communication skills.

Responsibilities

• Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling.
• Make appropriate recommendations in the selling and cross-selling of Bank products and services.
• Identifies and achieves individual weekly sales/referral goals set by the Branch Manager.
• Incorporates FNB digital products and services into customer interactions.
• Input and maintain data quality for referrals, customers, and applicants using FNB branch technology.
• Handle routine teller transactions and other operational tasks per policies.

Skills

Customer service

Communication skills

Organizational skills

Interpersonal skills

Analytical skills

Detail-oriented

PC skills

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

F.N.B. Corporation in New Castle, PA seeks a Relationship Banker to develop proficiency in basic consumer banking, account servicing, and lending. The role focuses on executing branch leads, handling customer transactions, and converting interactions into qualified referrals while upholding FNB policies and Core Values.

The position may require working at multiple market locations, emphasizing excellent service and building lasting customer relationships across the branch network.