Relationship Banker: Personal Banking & Loans Expert

U.S. Bank; Los Angeles (CA); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) plan

Paid time off

Parental leave

Employee discounts

Professional development

Job summary

U.S. Bank is seeking a Relationship Banker in Los Angeles to build lasting client relationships by meeting face to face and advising on banking needs. You will open accounts, originate loans, and promote digital products while delivering excellent service.

You'll engage customers, collaborate with branch teams, and guide clients through deposits, loans, and self‑service options, ensuring compliant processes and a positive client experience daily.

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of retail banking experience or equivalent training.
• Ability to build client relationships through proactive outreach.
• Knowledge of retail banking products and services.
• Experience with digital banking products and self-service technologies.

Responsibilities

• Builds relationships with clients through proactive outreach and follow up.
• Identify solutions for new and existing clients based on their needs.
• Maintain working knowledge of consumer and business banking products and services.
• Provide a consistent optimal client experience, including greeting clients and processing basic transactions.
• Develop collaborative partnerships with branch team members and partners.
• Open new consumer and business accounts, complete service requests and submit credit applications.
• Educate clients on emerging digital products and self-service technologies.
• Leverage resources and technologies to optimize the client experience with accuracy.

Skills

Relationship building

Proactive outreach

Client engagement

Digital products knowledge

Customer service

Sales campaigns

Digital self-service

Communication skills

Financial services experience

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker in Los Angeles to build lasting client relationships by meeting face to face and advising on banking needs. You will open accounts, originate loans, and promote digital products while delivering excellent service.

You'll engage customers, collaborate with branch teams, and guide clients through deposits, loans, and self‑service options, ensuring compliant processes and a positive client experience daily.