Relationship Banker: Grow Clients & Guide Financial Goals

U.S. Bank; Los Angeles (CA); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

Paid holidays

E-Verify

Job summary

U.S. Bank is hiring a Relationship Banker in Los Angeles. The role focuses on building client relationships, educating customers on banking products, and processing routine transactions to deliver excellent service.

You will engage with clients face-to-face, assess needs, and present digital banking solutions while collaborating with branch teams to support business and consumer customers. This position requires compliance with NMLS and related background checks.

Qualifications

• Proven ability to build and foster relationships with clients through proactive outreach and follow up.
• Ability to effectively engage and communicate with clients.
• Thorough knowledge of applicable bank and branch policies, procedures and support systems.
• Proven customer service and interpersonal skills.
• Experience with using and demonstrating digital products and self-service technologies.
• Ability to explore and identify a customer’s true needs while leveraging a digital first mindset.
• Demonstrated basic level of proficiency in making appropriate recommendations that meet customer’s needs both reactively and proactively.
• Experience in the financial services industry preferred.

Responsibilities

• Build relationships with clients by meeting face to face and engaging them to provide the best possible counsel.
• Identify solutions for new and existing clients based on their needs by effectively engaging and communicating with clients.
• Maintain knowledge of consumer and business banking products and services including digital products and services.
• Provide a consistent optimal client experience, including greeting clients and processing basic transactions.
• Develop collaborative partnerships with branch team members and partners to best serve clients.

Skills

Relationship building

Customer service

Digital banking

Communication

Education

High school diploma

Job description

U.S. Bank is hiring a Relationship Banker in Los Angeles. The role focuses on building client relationships, educating customers on banking products, and processing routine transactions to deliver excellent service.

You will engage with clients face-to-face, assess needs, and present digital banking solutions while collaborating with branch teams to support business and consumer customers. This position requires compliance with NMLS and related background checks.