Relationship Banker: Trust-Driven Banking & Solutions

US Bank; Los Angeles (CA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) and employer-funded retirement

Paid vacation

Paid holidays

Parental leave

Adoption assistance

Job summary

U.S. Bank in Los Angeles seeks a Relationship Banker to build trusted client relationships, assess banking needs, and guide customers to suitable deposit and loan solutions. You will open accounts and process loans, delivering consistent service while leveraging digital tools.

You will educate clients on online banking, collaborate with branch teams, and participate in regulatory processes. NMLS registration and background checks are required.

Qualifications

• High school diploma or equivalent required.
• Prior retail banking experience is preferred (4–5 years).
• Ability to open accounts and process consumer loans.
• Knowledge of digital products and self-service banking tools.
• Strong customer service and interpersonal skills.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Identifies solutions for new and existing clients based on their needs.
• Maintains knowledge of consumer and business banking products and services.
• Provides a consistent optimal client experience, including greeting clients and processing basic transactions.
• Develops collaborative partnerships with branch team members and partners.
• Opens new consumer and business accounts and submits credit applications.
• Educates clients on digital products and self-service technologies.
• Leverages resources and technologies to optimize the client experience.

Skills

Relationship building

Client communication

Retail banking knowledge

Sales campaigns experience

Digital banking familiarity

Financial services experience

Education

High school diploma or equivalent

Job description

U.S. Bank in Los Angeles seeks a Relationship Banker to build trusted client relationships, assess banking needs, and guide customers to suitable deposit and loan solutions. You will open accounts and process loans, delivering consistent service while leveraging digital tools.

You will educate clients on online banking, collaborate with branch teams, and participate in regulatory processes. NMLS registration and background checks are required.