Relationship Banker II — Grow Retail Banking Impact

Woodforest National Bank; Pine Dale Manor (NC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

ESOP

401(k) Company match

Medical coverage

Paid time away

Job summary

Woodforest National Bank in Winston-Salem, NC is seeking a Branch Banker to serve as a frontline ambassador, delivering the Woodforest Experience and growing retail customer relationships.

You will market banking products, process transactions, open accounts, and uphold our core values of Ownership, Service, Community and Integrity while maintaining compliance in a fast-paced, service-driven environment.

Qualifications

• High School Diploma or equivalent required.
• Excellent communication, organizational, and problem-solving skills.
• Willingness to accept coaching and feedback.
• Flexibility to work extended retail hours.

Responsibilities

• Take ownership of retail performance by identifying customer needs and offering banking solutions.
• Meet sales goals through proactive conversations, referrals, and marketing outreach.
• Resolve customer inquiries at first contact with internal partners as needed.
• Maintain accurate transactions, account openings, and compliance with policies.
• Explain complex banking solutions in simple terms.

Skills

Proactive

Coachable

Flexible hours

Customer focus

Problem solving

Confidentiality

Organizational skills

Attention to detail

Multi-tasking

Education

High School Diploma or equivalent

Tools

Cisco Duo app

Job description

Woodforest National Bank in Winston-Salem, NC is seeking a Branch Banker to serve as a frontline ambassador, delivering the Woodforest Experience and growing retail customer relationships.

You will market banking products, process transactions, open accounts, and uphold our core values of Ownership, Service, Community and Integrity while maintaining compliance in a fast-paced, service-driven environment.