Relationship Banker II - Growth, Service & Community

Woodforest National Bank; Texas; On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

ESOP

401(k) match

Medical coverage

Paid time away

Career growth

Job summary

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador and grow retail customer relationships through exceptional service and proactive marketing of banking products. You will help ensure operational excellence in a fast-paced branch environment.

This role emphasizes ownership, service, community, and integrity, with opportunities to engage in local marketing and community initiatives while meeting sales goals and delivering a Woodforest experience.

Qualifications

• Minimum of 2 years in retail sales or customer service.
• Willingness to accept coaching and feedback to improve performance.
• Strong communication and problem-solving skills.
• Ability to work flexible or extended hours based on retail branch needs.

Responsibilities

• Identify customer needs and recommend banking solutions to drive retail performance.
• Engage customers in meaningful conversations and explain products, services and digital tools clearly.
• Maintain operational excellence with accurate transactions and adherence to policies.
• Build relationships with customers and community partners to drive branch traffic and sales.

Skills

Retail sales

Customer service

Communication

Problem solving

Flexibility

Education

High School Diploma or equivalent

Job description

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador and grow retail customer relationships through exceptional service and proactive marketing of banking products. You will help ensure operational excellence in a fast-paced branch environment.

This role emphasizes ownership, service, community, and integrity, with opportunities to engage in local marketing and community initiatives while meeting sales goals and delivering a Woodforest experience.