Retail Banker II: Growth, Service & Community

Woodforest National Bank; North Carolina; On-site; USD 42,000 - 62,000; Full time

Job summary

Woodforest National Bank in North Carolina seeks a Banker to deliver the Woodforest Experience by building retail relationships and providing exceptional service. You will identify customer needs, explain banking solutions, and promote digital tools in a fast-paced branch.

Join a team that values ownership, integrity, and community as you handle deposits, adhere to policies, and help customers achieve their financial goals with proactive outreach.

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• In-store retail banking experience preferred but not required.
• Willingness to accept coaching and feedback to improve performance.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours based on retail branch needs.

Responsibilities

• Identify customer needs and recommend banking solutions.
• Proactively market products and services to meet sales goals.
• Deliver warm, personalized customer interactions daily.
• Support digital banking tools and platforms for customers.
• Open and maintain deposit accounts with accuracy and compliance.

Skills

Retail sales

Customer service

Communication

Problem solving

Multi-tasking

Confidentiality

Attention to detail

Organization

Education

High School Diploma

Tools

Cisco Duo

Job description

Woodforest National Bank in North Carolina seeks a Banker to deliver the Woodforest Experience by building retail relationships and providing exceptional service. You will identify customer needs, explain banking solutions, and promote digital tools in a fast-paced branch.

Join a team that values ownership, integrity, and community as you handle deposits, adhere to policies, and help customers achieve their financial goals with proactive outreach.