Relationship Banker I — Digital-First Banking & Growth

US Bank; Saint Cloud (MN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Healthcare benefits

401(k) retirement plan

Paid vacation and holidays

Parental leave

Job summary

U.S. Bank is seeking a Relationship Banker to build and nurture client relationships across in-person, appointment-based, and digital channels. You will assess financial needs, present solutions, and guide clients through deposit and loan products while leveraging a digital-first approach.

Responsibilities include opening accounts, processing service requests, and educating clients on digital self-service tools. A strong focus on customer service and proactive outreach is essential.

Qualifications

• High school diploma or equivalent required.
• Usually <4 years retail banking experience or similar training.

Responsibilities

• Build relationships with clients through in-person, appointment, and virtual channels.
• Identify client needs and present suitable deposit and loan products.
• Open consumer/business accounts and process service requests.
• Educate clients on digital self-service options and tools.
• Collaborate with branch team to deliver excellent client experience.

Skills

Relationship building

Customer engagement

Communication skills

Digital product knowledge

Needs assessment

Proactive outreach

Advice and recommendations

Financial services experience

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to build and nurture client relationships across in-person, appointment-based, and digital channels. You will assess financial needs, present solutions, and guide clients through deposit and loan products while leveraging a digital-first approach.

Responsibilities include opening accounts, processing service requests, and educating clients on digital self-service tools. A strong focus on customer service and proactive outreach is essential.