Relationship Banker II — Digital-First, Client Growth

U.S. Bank; Westmont (IL); On-site; USD 37,000 - 46,000; Full time

Benefits offered by this job

Healthcare

Life Insurance

Disability Insurance

Parental leave

401(k) retirement plan

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to develop and nurture client relationships across in-person, appointments, and digital channels. You will advise on deposits and loans, open accounts, and guide customers to self-service digital tools.

Open to candidates with strong communication, sales aptitude, and experience in retail banking. This role emphasizes customer-focused service, teamwork, and operational accuracy in a busy branch environment.

Qualifications

• High school diploma or equivalent.
• Typically 4–5 years of job-related retail banking experience or a mix of experience and training.

Responsibilities

• Build relationships with clients through multiple channels including in-person, by appointment, and virtually.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and services and recommend suitable solutions.
• Collaborate with branch team members to deliver excellent client experience.

Skills

Relationship building

Client engagement

Digital product knowledge

Communication

Sales campaigns experience

Education

High school diploma or equivalent

Tools

Banking systems

Self-service technologies

Job description

U.S. Bank is seeking a Relationship Banker to develop and nurture client relationships across in-person, appointments, and digital channels. You will advise on deposits and loans, open accounts, and guide customers to self-service digital tools.

Open to candidates with strong communication, sales aptitude, and experience in retail banking. This role emphasizes customer-focused service, teamwork, and operational accuracy in a busy branch environment.