Relationship Banker — Digital-First Financial Guidance

U.S. Bank; Saint Charles (MO); On-site; USD 28,000 - 34,000; Part time

Benefits offered by this job

Healthcare (medical, dental, vision)

Basic life insurance

Short-term and long-term disability

401(k) and retirement plan

Paid vacation

Job summary

U.S. Bank is seeking a personable Relationship Banker to build lasting client relationships across in-person, appointment, and virtual channels.

You will identify customer financial needs, present deposit and loan solutions, and guide clients through digital services to enhance engagement and satisfaction. Role includes opening accounts, processing service requests, and collaborating with branch teams to serve clients efficiently.

Qualifications

• High school diploma or equivalent.
• Typically has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.
• Proven ability to build and foster relationships with clients through proactive outreach and follow up.

Responsibilities

• Relationship Bankers build relationships with customers, engaging them via multiple channels including in-person, by appointment, and virtually to provide the best possible counsel while adapting a digital first mindset.
• Strong client relationships are based on trust, assessing and attending to customers’ banking needs, obtaining and processing customer and account information, demonstrating and educating clients on available deposit and loan products and services, and recommending solutions based on each customer’s unique goals and needs.
• Builds and fosters relationships with clients through proactive outreach and follow up, asking questions and learning about their financial needs, and banking channel preferences.
• Opens new consumer and business accounts, completes service requests and submits credit applications.
• Proactively educates clients on emerging and self-service digital products and services to assist with meeting their financial needs.

Skills

Customer service

Communication

Relationship building

Digital banking

Sales & cross-selling

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a personable Relationship Banker to build lasting client relationships across in-person, appointment, and virtual channels.

You will identify customer financial needs, present deposit and loan solutions, and guide clients through digital services to enhance engagement and satisfaction. Role includes opening accounts, processing service requests, and collaborating with branch teams to serve clients efficiently.