Relationship Banker — Digital Banking & Client Solutions

U.S. Bank; Merriam (KS); On-site; USD 42,000 - 51,000; Full time

Benefits offered by this job

Healthcare

Paid vacation

Sick leave

401(k) plan

Job summary

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels, delivering tailored financial solutions with a digital-first mindset.

The role emphasizes building trust, understanding banking needs, and guiding clients through deposits, loans, and self-service digital tools, while collaborating with branch teams to serve clients effectively.

Qualifications

• High school diploma or equivalent required.
• Minimum three to four years of retail banking experience or equivalent training.
• Strong interpersonal and communication skills.

Responsibilities

• Build and foster relationships with clients through proactive outreach and follow-up.
• Educate clients on deposit and loan products and digital self-service options.
• Open new consumer and business accounts and process service requests.
• Provide accurate information and support to help clients meet their financial goals.

Skills

Relationship-building

Customer service

Digital product knowledge

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Client Relationship Consultant to engage customers across in-person, appointment, and virtual channels, delivering tailored financial solutions with a digital-first mindset.

The role emphasizes building trust, understanding banking needs, and guiding clients through deposits, loans, and self-service digital tools, while collaborating with branch teams to serve clients effectively.