Relationship Banker I: Digital-First Client Advocate

U.S. Bank; Newport (RI); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Healthcare

Life insurance

Disability insurance

Parental leave

401(k)

Paid vacation

Paid holidays

Adoption assistance

Sick leave

Job summary

U.S. Bank is seeking a Relationship Banker to engage customers through in-person, by appointment, and digital channels, delivering trusted guidance and a digital-first client experience.

You’ll assess banking needs, educate on deposits and loans, and open new accounts while collaborating with branch teams to serve clients effectively. The role emphasizes building client relationships, proactive outreach, and leveraging digital tools to enhance the customer journey while ensuring regulatory and

Qualifications

• High school diploma or equivalent.
• Typically, has less than four years of job-related, retail banking experience or a combination of experience and commensurate training.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Educates clients on available deposit and loan products and services and suggests solutions based on goals.
• Opens new consumer and business accounts, processes service requests and credit applications.
• Promotes and demonstrates digital products and self-service technologies to meet client needs.
• Maintains knowledge of banking products, policies and support systems to deliver an accurate client experience.

Skills

Relationship building

Client communication

Digital products knowledge

Customer service

Financial services experience

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to engage customers through in-person, by appointment, and digital channels, delivering trusted guidance and a digital-first client experience.

You’ll assess banking needs, educate on deposits and loans, and open new accounts while collaborating with branch teams to serve clients effectively. The role emphasizes building client relationships, proactive outreach, and leveraging digital tools to enhance the customer journey while ensuring regulatory and