Client Relationship Consultant 2: Digital Banking & Growth

Us Bank; Hugo (MN); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Healthcare

401(k)

Paid vacation

Parental leave

Job summary

U.S. Bank is seeking a Client Relationship Consultant to build strong client relationships across in-person, by-appointment, and virtual channels, guiding customers through banking products and digital services. You will assess needs, open accounts, and educate clients on digital tools to enhance their financial decisions.

The role emphasizes a digital-first mindset, compliance with NMLS requirements, and delivering exceptional customer service in a regulated banking environment.

Qualifications

• High school diploma or equivalent.
• 3–4 years of retail banking experience or equivalent training.
• Ability to build relationships with clients and explain banking options.

Responsibilities

• Build and foster client relationships through multiple channels.
• Open new consumer and business accounts and process service requests.
• Educate clients on digital products and self-service options to meet their needs.

Skills

Relationship building

Customer service

Communication

Digital banking

Proactive outreach

Needs assessment

Education

High school diploma

Job description

U.S. Bank is seeking a Client Relationship Consultant to build strong client relationships across in-person, by-appointment, and virtual channels, guiding customers through banking products and digital services. You will assess needs, open accounts, and educate clients on digital tools to enhance their financial decisions.

The role emphasizes a digital-first mindset, compliance with NMLS requirements, and delivering exceptional customer service in a regulated banking environment.