Relationship Banker I: Customer Experience & Growth

Regions Bank; Oak Ridge (TN); On-site; USD 38,000 - 45,000; Full time

Benefits offered by this job

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Job summary

Regions Bank is seeking a Relationship Banker I in Oak Ridge, TN. The role focuses on delivering exceptional customer experiences on the cash line and via phone, processing transactions, and identifying customer financial needs.

The position offers growth opportunities within retail banking and emphasizes strong communication and relationship-building skills. Ideal candidates have teller or retail sales experience and are able to engage customers with Regions’ digital banking solutions while

Qualifications

• Demonstrates ability to adhere to bank policies and procedures.
• Educates customers on digital banking options and self-serve tools.
• Handles multiple priorities and maintains accuracy under pressure.
• Maintains strong attention to detail with financial transactions.
• Focuses on building customer relationships and delivering personalized service.

Responsibilities

• Provide consistent, optimal customer experience on the cash line and over the phone.
• Handle deposits, withdrawals, payments, and basic teller transactions.
• Develop relationships with customers and stay informed about their bank needs.
• Educate customers on standard bank products and digital solutions.
• Assist team with daily tasks and escalation to specialists when needed.
• Follow bank procedures and comply with laws and regulations.

Skills

Customer service

Cash handling

Digital banking

Communication

Team collaboration

Education

High School Diploma or GED

Job description

Regions Bank is seeking a Relationship Banker I in Oak Ridge, TN. The role focuses on delivering exceptional customer experiences on the cash line and via phone, processing transactions, and identifying customer financial needs.

The position offers growth opportunities within retail banking and emphasizes strong communication and relationship-building skills. Ideal candidates have teller or retail sales experience and are able to engage customers with Regions’ digital banking solutions while