Relationship Banker I — Growth in Customer Banking

Regions Bank; Branson (MO); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Paid vacation

401K with company match

Medical benefits

Dental & Vision benefits

Disability benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee assistance program

Volunteer program

Job summary

Regions Bank is seeking a Relationship Banker I to deliver an exceptional customer experience both on the cash line and over the phone. The role focuses on building meaningful personal connections, processing transactions, and identifying opportunities to meet customer needs and resolve inquiries.

Ideal candidates have teller or retail sales exposure and a desire for career growth within Regions Bank, with a strong emphasis on communication and personalized service.

Qualifications

• High School Diploma or GED required.
• Ability to work Saturdays as needed.
• Ability to handle cash and process cash transactions.

Responsibilities

• Provides a consistent optimal customer experience on the cash line while handling customers’ transactional needs, such as deposits, withdrawals, payments, and other typical teller transactions.
• Answers customer inquiries regarding products and services and fulfills basic servicing requests, such as new/replacement cards, information changes, PIN reset requests, reordering checks, and basic problem resolution.
• Develops relationships with customers, remaining well-informed about the customer’s relationship with the bank.
• Educates customers on standard consumer products and digital solutions such as mobile, online, and ATM offerings.

Skills

Customer service

Cash handling

Relationship-building

Communication skills

Digital banking

Education

High School Diploma or GED

Job description

Regions Bank is seeking a Relationship Banker I to deliver an exceptional customer experience both on the cash line and over the phone. The role focuses on building meaningful personal connections, processing transactions, and identifying opportunities to meet customer needs and resolve inquiries.

Ideal candidates have teller or retail sales exposure and a desire for career growth within Regions Bank, with a strong emphasis on communication and personalized service.