Relationship Banker I: Build Trusted Client Relationships

Banco Santander SA; Fall River (MA); On-site; USD 42,000 - 56,000; Full time

Job summary

Santander in Fall River, MA is seeking a Region Relationship Banker 1 to support customers with needs-based banking solutions and to deliver excellent service across our branch network.

The role involves handling routine teller transactions, building client relationships, and meeting sales and service goals while adhering to regulatory requirements. Strong communication and teamwork are essential.

Qualifications

• HS Diploma or GED required.
• 0-2 years customer service and needs-based banking sales experience preferred.
• Self-starter and highly motivated.
• Working knowledge of all banking products and services.
• Willingness to work across branches and adapt to changing schedules.

Responsibilities

• Respond to customers' needs in an accurate and timely fashion using available resources.
• Evaluate client needs and offer suitable financial products and services through needs-based conversations.
• Perform routine teller transactions (deposits, withdrawals, check cash, loan payments).
• Aim to exceed individual and team goals in sales, service, and operations.
• Maintain compliance with federal/state regulations and bank policies; pass branch audits.
• Adapt to business needs with scheduling and support across branches within the region.
• Build strong relationships with banking center teams and cross-functional partners.

Skills

Customer service

Sales skills

Banking products

Teamwork

Education

HS Diploma or GED

Job description

Santander in Fall River, MA is seeking a Region Relationship Banker 1 to support customers with needs-based banking solutions and to deliver excellent service across our branch network.

The role involves handling routine teller transactions, building client relationships, and meeting sales and service goals while adhering to regulatory requirements. Strong communication and teamwork are essential.