Relationship Banker: Growth, Service & Referrals

First National Bank

State College (Centre County)

On-site

USD 40,000 - 60,000

Full time

14 days+

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Job summary

First National Bank in State College, PA is seeking a Relationship Banker to support our Retail team. This role focuses on delivering friendly service, processing consumer banking transactions, and identifying opportunities to refer customers to banking products.

You will work under the direction of a Branch Manager and help promote cross-selling and digital adoption. Responsibilities include greeting customers, inputting data accurately, maintaining referrals, and handling routine teller tasks

Qualifications

Excellent customer service skills
Excellent communication skills, both written and verbal
Excellent organizational, analytical and interpersonal skills
Detail-oriented
Ability to use a personal computer and job-related software
MS Word - Basic Level
MS Excel - Intermediate Level
MS PowerPoint - Basic Level
Experience in a related position
Knowledge of banking policies, procedures consumer products and services
Sales and customer service skills

Responsibilities

Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling.
Make appropriate recommendations in the selling and cross-selling of Bank products and services.
Identifies and achieves individual weekly sales/referral goals set by the Branch Manager.
Incorporate FNB digital products and services into customer interactions.
Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants.
Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
Performs other related duties and projects as assigned.
All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.
FNB will not provide sponsorship for employment-based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.