Relationship Banker: Growth & Customer Solutions

First National Bank of Pennsylvania; Tannersville (Monroe County); On-site; USD 42,000 - 60,000; Full time

Job summary

First National Bank of Pennsylvania is seeking a Relationship Banker to support consumer banking transactions, account servicing and lending in the local market. You will execute branch leads under supervision, promote the sales process, and convert opportunities into qualified referrals while keeping data accurate and compliant.

The role emphasizes customer service, product knowledge and cross-selling of Bank products, with potential travel within the market and a focus on building long-term

Qualifications

• Excellent customer service skills.
• Excellent communication skills, both written and verbal.
• Excellent organizational, analytical and interpersonal skills.
• Detail-oriented.
• Ability to use a personal computer and job-related software.
• MS Word - Basic Level.
• MS Excel - Intermediate Level.
• MS PowerPoint - Basic Level.
• Experience in a related position.
• Knowledge of banking policies, procedures, consumer products and services.
• Sales and customer service skills.
• Nationwide Mortgage Licensing System and Registry Identifier preferred but will be required.

Responsibilities

• Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling.
• Make appropriate recommendations in the selling and cross-selling of Bank products and services.
• Identifies and achieves individual weekly sales/referral goals set by the Branch Manager.
• Incorporate FNB digital products and services into customer interactions.
• Using FNB approved branch technology, input and maintain effective data quality for referrals, customers, and applicants.
• Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
• Performs routine operational duties, including traditional teller transactions and other operational tasks.
• Performs other related duties and projects as assigned.
• All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program.

Skills

Customer service

Communication

Interpersonal skills

Detail-oriented

PC skills

MS Word

MS Excel

MS PowerPoint

Experience in related role

Banking knowledge

Sales skills

NMLS ID (preferred)

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

First National Bank of Pennsylvania is seeking a Relationship Banker to support consumer banking transactions, account servicing and lending in the local market. You will execute branch leads under supervision, promote the sales process, and convert opportunities into qualified referrals while keeping data accurate and compliant.

The role emphasizes customer service, product knowledge and cross-selling of Bank products, with potential travel within the market and a focus on building long-term