Relationship Banker: Grow Client Relationships & Sales

First National Bank of Pennsylvania; Johnstown (Cambria County); On-site; USD 38,000 - 56,000; Full time

Job summary

First National Bank of Pennsylvania is seeking a Relationship Banker to support the Retail business unit in the Johnstown market. The role focuses on delivering customer service, handling basic consumer banking transactions, and identifying opportunities to refer leads and cross-sell bank products.

You will work under the direction of the Branch Manager, maintain data quality, support sales goals, and ensure compliance with bank policies and risk management programs across assigned locations

Qualifications

• High school diploma or GED required.
• 0 years of related experience required.
• Excellent customer service and communication skills essential.
• Knowledge of banking policies, consumer products and services.
• Sales and referral skills preferred.

Responsibilities

• Promotes the sales process and cross-sell bank products to customers.
• Input and maintain referrals and customer data using branch technology.
• Handle routine teller transactions and related operational tasks.
• Meet weekly sales/referral goals set by the Branch Manager.
• Adhere to risk management and regulatory compliance.

Skills

Customer service

Communication

Organizational skills

Analytical skills

Interpersonal skills

Detail-oriented

PC proficiency

Experience in related position

Banking policies familiarity

Sales and referrals

Education

High School diploma or GED

Tools

MS Word - Basic Level

MS Excel - Intermediate Level

MS PowerPoint - Basic Level

Job description

First National Bank of Pennsylvania is seeking a Relationship Banker to support the Retail business unit in the Johnstown market. The role focuses on delivering customer service, handling basic consumer banking transactions, and identifying opportunities to refer leads and cross-sell bank products.

You will work under the direction of the Branch Manager, maintain data quality, support sales goals, and ensure compliance with bank policies and risk management programs across assigned locations