Relationship Banker - Growth, Flexible Hours, Benefits

Citizens; Manchester (CT); Presencial; USD 34 000 - 45 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Healthcare coverage

401(k) with match

Tuition assistance

Volunteer time off

Resumo da oferta

Citizens Bank is seeking a Branch Banker with strong communication and financial knowledge to advise customers on spending, saving, borrowing and investing. You’ll guide clients toward digital banking, partner with Wealth Management and Mortgage teams, and make outbound calls to grow our customer base.

You will handle cash and follow all policies while delivering personalized service and building lasting relationships within the community.

Qualificações

• High School degree or GED required.
• 2 years of sales and customer service experience.
• Ability to ask questions and identify needs to improve the customer relationship.
• Proven success with building relationships and referring products and services.
• Demonstrated skills in using digital technology to support business goals.
• Aptitude to problem solve and provide solutions to customer issues.
• Meet SAFE Act requirements including pre-employment checks.

Responsabilidades

• Provide recommendations and assist customers with financial solutions for spending, saving, borrowing and investing.
• Build relationships by understanding customers' financial goals and offering tailored guidance.
• Introduce customers to digital and mobile-first banking options via app or ATMs.
• Collaborate with partners in Wealth Management, Mortgage and Business Banking for complex needs.
• Make outbound calls to acquire new customers and schedule financial checkups.
• Adhere to all financial policies and proper cash handling and regulatory requirements.

Conhecimentos

Sales experience

Customer service

Questioning skills

Digital literacy

Formação académica

High school diploma or GED

Ferramentas

Digital banking apps

Descrição da oferta de emprego

Citizens Bank is seeking a Branch Banker with strong communication and financial knowledge to advise customers on spending, saving, borrowing and investing. You’ll guide clients toward digital banking, partner with Wealth Management and Mortgage teams, and make outbound calls to grow our customer base.

You will handle cash and follow all policies while delivering personalized service and building lasting relationships within the community.