Client Banking Advisor — Build Relationships & Grow Your Career

Citizens; Shelby Charter Township (MI); Presencial; USD 34 000 - 43 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health insurance

401K with company match

Education reimbursement

Paid time off

Resumo da oferta

Citizens Bank is seeking a Branch Banker to help customers with financial solutions, build lasting relationships, and provide trusted advice in a branch setting. You’ll assist with spending, saving, borrowing, and investing needs while promoting digital banking tools.

Ideal candidates have strong communication, problem-solving skills, and a customer-focused mindset. This role may require weekend/evening hours and collaboration with Wealth Management, Mortgage and Business Banking teams.

Qualificações

• 2 years of sales and customer service experience
• Ability to ask questions and identify customer needs
• Proven ability to build relationships and refer products/services
• Experience using digital technology to support business goals
• Aptitude to problem solve and provide solutions
• Demonstrated collaboration with teammates and partners
• Self-motivated with multitasking ability
• Willingness to work branch hours including weekends/evenings
• Compliance with SAFE Act pre-employment checks and NMLS identifier

Responsabilidades

• Provide financial solutions and trusted advice to customers
• Assist customers with spending, saving, borrowing and investing needs
• Recommend tailored solutions to help customers achieve financial goals
• Introduce customers to digital and mobile banking tools
• Collaborate with Wealth Management, Mortgage and Business Banking partners
• Make outbound calls to acquire new customers and schedule checkups
• Follow all financial policies and applicable laws

Conhecimentos

Sales experience

Customer service

Communication skills

Problem solving

Customer needs analysis

Self-motivation

Team collaboration

Times management

Formação académica

High School diploma or GED

Descrição da oferta de emprego

Citizens Bank is seeking a Branch Banker to help customers with financial solutions, build lasting relationships, and provide trusted advice in a branch setting. You’ll assist with spending, saving, borrowing, and investing needs while promoting digital banking tools.

Ideal candidates have strong communication, problem-solving skills, and a customer-focused mindset. This role may require weekend/evening hours and collaboration with Wealth Management, Mortgage and Business Banking teams.