Relationship Banker — Drive Customer Growth & Solutions

First National Bank Of Pennsylvania; Bainbridge (GA); On-site; USD 40,000 - 55,000; Full time

Job summary

First National Bank Of Pennsylvania is seeking a Relationship Banker to support consumer banking, assist with account servicing, and promote lending opportunities. You will work to fulfill branch sales goals while delivering quality service.

You will coordinate with branch teams, use digital tools, and maintain accurate records for referrals and customers. A High School diploma is required, with mortgage licensing knowledge preferred.

Qualifications

• Greeting customers and identifying service needs
• Promote sales through leads and outbound calls
• Cross-sell bank products and services
• Achieve weekly sales/referral goals
• Use digital banking tools in customer interactions
• Maintain accurate referral and customer data
• Manage new and existing relationships per consumer banking standards
• Perform routine teller and operational duties
• Adhere to policies and risk management

Responsibilities

• Promotes the sales process through greeting customers, identifying customer service and product needs, leveraging sales leads, and outbound calling.
• Make appropriate recommendations in the selling and cross-selling of Bank products and services.
• Identifies and achieves individual weekly sales/referral goals set by the Branch Manager.
• Incorporate FNB digital products and services into customer interactions.
• Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants.
• Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
• Performs routine operational duties, including traditional teller transactions and other operational tasks according to established policies and procedures.
• Performs other related duties and projects as assigned.

Skills

Excellent customer service

Excellent communication

Organizational skills

Detail-oriented

Computer skills

MS Word

MS Excel

MS PowerPoint

Sales experience

Knowledge of banking products

Education

High School diploma or GED

Tools

Banking software

CRM systems

Job description

First National Bank Of Pennsylvania is seeking a Relationship Banker to support consumer banking, assist with account servicing, and promote lending opportunities. You will work to fulfill branch sales goals while delivering quality service.

You will coordinate with branch teams, use digital tools, and maintain accurate records for referrals and customers. A High School diploma is required, with mortgage licensing knowledge preferred.