Relationship Banker: Grow Customer Relationships

First National Bank of Pennsylvania; Shenandoah (PA); On-site; USD 42,000 - 66,000; Full time

Job summary

First National Bank of Pennsylvania seeks a Relationship Banker to develop proficiency in consumer banking, account servicing, and lending. You will execute branch leads, handle customer transactions, and identify opportunities to refer leads for sales. This role may operate across multiple market locations within the branch network.

The position emphasizes customer service, sales collaboration, and adherence to FNB policies and core values. MS Office skills and banking knowledge are required.

Qualifications

• High School or GED is required.
• Excellent customer service and communication skills.
• Strong organizational and interpersonal abilities.
• Detail-oriented with good PC/software knowledge.
• Sales and customer service experience preferred.
• Knowledge of banking policies and products.

Responsibilities

• Promotes the sales process by greeting customers and identifying needs.
• Make recommendations and cross-sell bank products and services.
• Input and maintain referrals and customer data using branch tech.
• Handle routine teller and operational duties according to policy.
• Assist in achieving weekly sales/referral goals.

Skills

Customer service

Communication skills

Organizational skills

Interpersonal skills

Detail-oriented

PC skills

Sales/cross-sell

Experience in related position

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

First National Bank of Pennsylvania seeks a Relationship Banker to develop proficiency in consumer banking, account servicing, and lending. You will execute branch leads, handle customer transactions, and identify opportunities to refer leads for sales. This role may operate across multiple market locations within the branch network.

The position emphasizes customer service, sales collaboration, and adherence to FNB policies and core values. MS Office skills and banking knowledge are required.