Relationship Banker & Growth Advisor

Santander US; Worcester (MA); On-site; USD 38,000 - 61,000; Full time

Job summary

Santander US is seeking a Relationship Banker in the Worcester area to build strong client relationships and offer tailored banking, lending and investment solutions. You will cross-sell services, deliver exceptional service, and collaborate with teammates to meet branch goals while maintaining compliance and risk controls.

The role requires a history of customer-centric sales in retail banking, strong communication skills, and the ability to work evenings/weekends as needed; bilingual Spanish

Qualifications

• Experience selling banking products and services in a incentives-based environment.
• Demonstrated success in establishing new customers and growing relationships.
• Strong communication and consultative selling skills.

Responsibilities

• Achieve or exceed sales targets by cross selling banking products.
• Develop and maintain relationships with clients to meet financial needs.
• Prospect for new clients through networking, referrals, lead calling, and community engagement.
• Meet transactional, servicing, and product needs for customers.
• Deliver personalized, seamless, and attentive service.
• Collaborate with team to achieve branch goals and drive performance.
• Support nearby branches when needed.

Skills

Sales experience

Cross-selling

Customer service

Relationship building

Education

High school diploma

Bachelor's Degree preferred

Tools

Microsoft Office

Job description

Santander US is seeking a Relationship Banker in the Worcester area to build strong client relationships and offer tailored banking, lending and investment solutions. You will cross-sell services, deliver exceptional service, and collaborate with teammates to meet branch goals while maintaining compliance and risk controls.

The role requires a history of customer-centric sales in retail banking, strong communication skills, and the ability to work evenings/weekends as needed; bilingual Spanish