Relationship Banker: Grow Trusted Client Partnerships

JPMorganChase; Rochester (MN); On-site; USD 50,000 - 65,000; Full time

Job summary

JPMorganChase is seeking a Relationship Banker in a Chase Branch to represent our brand and culture with welcoming service. You will acquire, manage, and retain client relationships using financial knowledge to offer thoughtful solutions, contributing to branch success.

The role requires strong communication, sales experience, and the ability to work branch hours including weekends and some evenings. Training will cover licensing requirements and product knowledge.

Qualifications

• 1+ year of sales experience in Retail Banking or Financial Services with proven success in acquiring new clients and deepening relationships.
• Excellent communication skills, both in person and over the phone, with ability to tailor features/benefits to clients with varying needs.
• Ability to resolve client issues with attention to detail and maintain a consistent client experience.
• Operate within risk parameters and complete required training to meet compliance obligations.
• Must have high school degree or GED; licensing requirements must be obtained via JPMorganChase licensing program within 180 days.

Responsibilities

• Put clients first and exceed expectations with attentive, friendly service in a welcoming environment.
• Proactively meet with assigned clients in person and by phone to build lasting relationships and tailor recommendations.
• Communicate clearly and consultatively to understand client needs and build trust.
• Educate clients on technology solutions like Chase Mobile App, Chase.com, and ATMs to meet needs anytime, anywhere.
• Learn products and procedures quickly to effectively consult and connect clients to specialists for complex needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales experience

Client service

Excellent communication

Risk/compliance awareness

Weekend/evening availability

Education

High school diploma or GED

College degree preferred

Job description

JPMorganChase is seeking a Relationship Banker in a Chase Branch to represent our brand and culture with welcoming service. You will acquire, manage, and retain client relationships using financial knowledge to offer thoughtful solutions, contributing to branch success.

The role requires strong communication, sales experience, and the ability to work branch hours including weekends and some evenings. Training will cover licensing requirements and product knowledge.