Relationship Banker: Build Trusted Financial Partnerships

JPMorganChase; Cary (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

JPMorganChase is hiring a Relationship Banker to represent the Chase brand in a branch setting. You will acquire, manage, and retain client relationships, applying financial knowledge to offer suitable solutions and improve their financial lives with hospitality and tech-enabled services.

The role emphasizes customer service excellence, adherence to banking regulations, and collaboration with a team of experts to meet diverse financial needs. Weekend/evening hours are required.

Qualifications

• 1+ year of sales experience in Retail Banking or Financial Services.
• Able to create memorable experiences for clients.
• Excellent communication, in person and over the phone.
• Resolve client issues with attention to detail.
• Operate within risk parameters and comply with regulations.
• High school diploma or GED; licensing requirements described below.
• Availability to work branch hours including weekends/evenings.

Responsibilities

• Put clients first and deliver attentive, friendly service.
• Manage assigned clients, meet with them in person or by phone.
• Build lasting relationships and tailor product recommendations.
• Educate clients on technology solutions (Chase Mobile App, Chase.com, ATMs).
• Consult with clients and coordinate with specialists for complex needs.
• Adhere to policies, procedures, and regulatory requirements.

Skills

Sales experience

Client communication

Problem solving

Regulatory compliance

Time management

Education

High school diploma

Job description

JPMorganChase is hiring a Relationship Banker to represent the Chase brand in a branch setting. You will acquire, manage, and retain client relationships, applying financial knowledge to offer suitable solutions and improve their financial lives with hospitality and tech-enabled services.

The role emphasizes customer service excellence, adherence to banking regulations, and collaboration with a team of experts to meet diverse financial needs. Weekend/evening hours are required.