Relationship Banker: Grow Lasting Client Relationships

JPMorgan Chase & Co.; Saint Charles (MO); On-site; USD 42,000 - 64,000; Full time

Job summary

JPMorgan Chase & Co. in Missouri is seeking a Relationship Banker to deliver outstanding service and financial guidance at a local branch.

You will acquire, manage, and deepen client relationships, leveraging banking solutions and technology to meet financial needs and simplify clients’ lives. Ideal candidates bring 1+ year of sales experience in retail banking, strong communication skills, and a commitment to regulatory compliance.

Qualifications

• 1+ year of sales experience in Retail Banking, Financial Services, or related industries.
• Ability to create memorable experiences for clients – elevate the client experience.
• Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products and services to clients with differing needs.
• Ability to resolve client issues with attention to detail – providing consistent client experience and adhering to risk/compliance obligations.
• Securities Industry Essential (SIE) exam, FINRA Series 6, state registration (including 63 if required), and Life licenses are minimum requirements, with licensing through JPMorganChase within 180 days of hire.
• Ability to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and exceed their expectations - deliver attentive and friendly service, creating a welcoming environment.
• Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Engage in clear, polite, consultative communication to understand and help clients, building trust - ask questions and listen to understand, anticipate their needs.
• Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales experience

Customer service

Communication skills

Regulatory compliance

Education

High school degree

College degree or military equivalent

Job description

JPMorgan Chase & Co. in Missouri is seeking a Relationship Banker to deliver outstanding service and financial guidance at a local branch.

You will acquire, manage, and deepen client relationships, leveraging banking solutions and technology to meet financial needs and simplify clients’ lives. Ideal candidates bring 1+ year of sales experience in retail banking, strong communication skills, and a commitment to regulatory compliance.